Attendees • Hotel and Travel • Optional Activities • Program Details • Registration • Resources • Schedule • Sponsorship • Visit Key West


 Program Details
All scheduled sessions below are included in your meeting registration.
For additional group activities, please see the Optional Activities page.

Welcome Reception
Wednesday, October 15
6:00 - 8:00 PM

Join us Wednesday evening for a warm welcome at the Casa Marina Resort on the Grand Ballroom Patio. Enjoy delicious food, refreshing drinks, and plenty of time to catch up with industry friends—no separate dinner plans needed. After the reception, the evening is yours to explore Key West!


Breakfast Buffet
Thursday and Friday, October 16 & 17
8:00 - 9:00 AM

Fuel up for the day ahead! All registered attendees, guests, and spouses are welcome to enjoy a tasty breakfast buffet on the Keys Patio. Daily menus can be found on the Resources page once they are finalized.


Key West Butterfly & Nature Conservatory
Guest/Spouse Activity
Thursday October 16
10:00 AM - 12:00 PM

After breakfast at Casa Marina on Thursday with the attendees, enjoy a short stroll to the enchanting Key West Butterfly and Nature Conservatory.

Wander through a lush, climate-controlled glass habitat teeming with life. You’ll be surrounded by hundreds of vibrant butterflies representing 50 to 60 species from around the world, along with an array of colorful birds, cascading waterfalls, and exotic flowering plants. It’s a serene and unforgettable experience — like walking through a dream filled with the “flowers of the sky.”

After your tour, explore the nature-inspired gift shop and art gallery, featuring unique items handmade in Key West and around the globe.

The Conservatory is just a 15-minute walk from Casa Marina. Walk one more block for a great photo opportunity at the Southernmost Point of the Continental USA.

Address: 1316 Duval Street, Key West
Admission: Included in the Guest / Spouse Meeting Registration

RSVP: Let us know if you will attend so we get an accurate count for the tour.


Personal Accountability and the QBQ!
Keynote and Workshop with Kristin Lindeen
Thursday, October 16
9:30 AM - 12:00 PM

Have you ever heard questions like these?  

  • “Why do we have to go through all this change?” 
  • “When is someone going to train me?” 
  • “Who dropped the ball?”
  • “When are we going to find good people?” 
  • “Why can’t they communicate better?” 
  • “When is that department going to do its job right?” 
  • “Who’s going to solve the problem?” 

If so, then the message of Personal Accountability and the QBQ! is spot on! In this interactive training session, you will discover how to practice personal accountability, eliminating blame, complaining and procrastination by asking The Question Behind the Question

Accountability, responsibility, and ownership are put into action when we ask better questions such as, “How can I adapt to the changing world?” “What can I do to develop myself?” and “How can I contribute today?” When we think like this, we use our talents, skills, and time to solve problems, enhance relationships, and accomplish team and personal objectives. The automatic results a stronger organizational culture and enhanced morale.  

Combining delightful and energetic story-telling with the practical QBQ! content, Kristin presents an idea that is life-changing—at work and at home!  

About Kristin Lindeen
For close to two decades, Kristin has been speaking on the principle of Personal Accountability from the best-selling book QBQ! The Question Behind the Question. Authored by her father, John G. Miller, Kristin has taught this life-changing material, to over 25,000 people in 250+ organizations. She also created The QBQ! Workbook based on the QBQ! book, as well as the I Own It! curriculum for schools. 

Combining her Masters in Curriculum, Instruction and Corporate Education with multi-media tools, Kristin creates an excellent learning environment. From corporate settings to non-profits, all groups will benefit from participating in a live QBQ! session.


Beachside Networking Mixer
Thursday, October 16
1:00 - 3:00 PM

Kick off your shoes and experience networking with a tropical twist—right on the sand. This daytime mixer creates a relaxed, sun-drenched setting where you can connect with colleagues and industry leaders at your own pace. Stretch out on a beach chair under an umbrella, catch up over the ocean breeze, or dive into optional water activities like paddleboarding and kayaking for a splash of adventure.

We’ll have a dedicated spot on Casa Marina’s private beach, with servers on hand to take your food and drink orders—just keep in mind that purchases are on your own.

It’s the perfect mix of business and beach vibes, designed for easy conversations and meaningful connections. Don’t forget your sunscreen and sunglasses!


Reshoring Reality Check: Navigating Risk and Opportunity
Supply Chain Panel Program
Friday, October 17
9:30 - 10:30 AM

Is reshoring the answer to today’s supply chain challenges — or just wishful thinking? 

Join an insightful panel of supply chain professionals as they unpack the realities behind reshoring and risk mitigation. Hear firsthand accounts of what’s working (and what isn’t), explore the impact of tariffs, and get candid about obstacles like material availability, manufacturing capacity, heat treating, plating, and more.

Whether you’re weighing a shift in your sourcing strategy or seeking ways to fortify your current supply chain, you’ll leave with practical takeaways and a clearer view of the reshoring landscape.


Trade Compliance Unpacked: Risks, Regulations, and Responsibility
Danielle Riggs, Vice President, Compliance & Logistics, Würth Industry USA
Managing Director, Würth Logistics USA
Friday, October 17
10:45 - 11:45 AM

Join us for a high-impact session with a seasoned trade compliance expert who will unpack the most pressing issues facing importers and exporters today. From navigating the evolving world of tariffs and trade policy—including Section 301, 232, and IEEPA—to mastering valuation, low-value shipments, and samples, this session dives into the real-world challenges of modern compliance.

Explore the new complexity of Country of Origin.  It's no longer just about where a product is made. Dive into the increasingly detailed expectations around smelt/cast, melt and pour, and supply chain traceability beyond FTA requirements. Learn how to meet regulators' demands for deeper origin data. Then, go global with insights into regulatory waves like the EU’s CBAM, Deforestation Regulation, PFAS, and sanctions on Russia that are reshaping risk and responsibility.

Whether you manage trade strategy, compliance, or supply chain operations, this is your opportunity to stay ahead of the curve—and the regulators.  Compliance isn’t about following the crowd - it’s about proving you’re doing the right thing. The burden of proof is on you. This session will equip you with the knowledge and tools to stay compliant, mitigate risk, and lead with integrity in a volatile global trade environment.