From NAW:
As part of NAW’s exciting new digital series of seven research reports and seven webinars titled, “How Technology Will Transform Wholesale Distribution,” we urge you to register for our second webinar, “Distributors’ Views on Technology Disruption and How to Respond,” on Tuesday, August 18, at 2:00 p.m. Eastern, with speaker and author Ian Heller of Distribution Strategy Group.
From NAW blog:
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What’s Retail to Do About Customer Service During COVID 19?
Wait, wait, wait … we mean all businesses!
Here are 5 steps to help every retailer ‘up’ their game on customer service and help their harried, hassled customers as well as their worn-down, tired help during tough and all the times.
From the NAW blog:
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IFE Press Release:
Since 1981, the International Fastener Expo (IFE) has brought the entire fastener industry together at one time and one place. Each year, the community gathers at the show to see customers and vendors, network with colleagues, and source new products or suppliers. We heard our community and deeply appreciate the consistent feedback which has enabled us to continually improve IFE year after year and remain the #1 Fastener Expo in North America.
Driven by our responsibility to serve your best interests, we regret to announce that we are cancelling this year’s International Fastener Expo, which was scheduled to take place September 28-30, 2020, at the Mandalay Bay Convention Centre Las Vegas, NV.
Recent developments have made it impossible to bring our community together safely and successfully. This is due to the ongoing progression of the COVID-19 pandemic, including the latest government data, measures, and guidelines on phased reopening plans in the U.S.; the number of confirmed cases worldwide and domestically; current quarantines, containment areas, stay at home orders, and restrictions on congregating and large gatherings imposed by states and other government and public health authorities; the inability of IFE's international community to travel to the show due to travel restrictions and bans; and the various company-imposed travel restrictions on employees affecting attendees and participating companies. The health and safety of our customers, partners, and employees remains of paramount concern to us.
Though we won’t get to see you in person this year, our team is committed to finding new ways to keep the industry connected and we are in the process of launching IFE Online Experience. Our goal is to provide a platform where you can virtually meet customers you have been missing all year, have access to a proven match-making program, and learn from industry leaders and about current trends. Please expect more updates on this in coming weeks.
We are also confirmed to return to the Mandalay Bay Convention Center in Las Vegas next year on September 21-23, 2021. We are excited to welcome you to the International Fastener Expo 2021!
As a valued attendee, please know that our team is currently working out all the details on logistics and policies affected by this cancellation and around your participation and registration fees. We appreciate your patience as we work through these details. You will receive communication with complete information as soon as possible.
Thank you for your continued support and for being a valued member of the International Fastener Expo community.
Press Release:
Fastener Fair Stuttgart 2021:
From NAW:
There is no time like the present to explore the future. And that is what the NAW Institute for Distribution Excellence, along with Ian Heller and Jonathan Bein of Distribution Strategy Group, are doing to help wholesaler-distributors plan for their future. Through a series of seven research reports and seven accompanying webinars, you’ll receive the intelligence you need to formulate new strategies and ensure that your company thrives through this era of technology transformation. As a member of (put your association name or acronym here), you are welcome and encouraged to download these reports as they are released and participate in each accompanying webinar. There is no charge for download or participation.
From the NAW blog:
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A Caliper Talent Management Article:
3 Questions to Re-Examine Your Employee Review Process For the New Year
A Caliper Talent Management article:
Why Every Manager Should Be a Coach, Not a Boss
From NAW blog:
From NAW blog:
Registration Open for the
International Fastener Expo 2020
LAS VEGAS, NV - June 24, 2020 - Registration is open at www.fastenershows.com for the International Fastener Expo (IFE) 2020. IFE 2020 will continue to take place as scheduled on Sept. 28-30 at the Mandalay Bay Convention Center, Halls C & D, in Las Vegas, Nevada. The expo is North America’s most extensive business-to-business tradeshow of its kind for all types of fasteners, machinery & tooling, and other industrial products.
This September, IFE will host a robust conference schedule with highlights on technology, leadership and business management, and current market challenges and best practices - all in environment that places the health & safety of IFE’s customers and staff as its top priority. IFE, which is owned by Emerald, will be implementing the Company’s Preparedness, Prevention and Response Plan, which outlines the specific protocols being implemented both during the event-planning phase and onsite at IFE. For further information, please click here or visit the show website.
“This year, more than ever, an event such as IFE is crucial in connecting professionals in the industry. Attendance at IFE allows buyers to connect with their existing suppliers and develop new relationships too. Our team is working hard to ensure an environment that is safe for all those in attendance and has put together a plan detailing on-site protocols,” said Morgan Wilson, show manager, International Fastener Expo.
Leading industry experts will speak on product standards and materials, quality issues and more. In addition, attendees at IFE can expect to see the latest that is on offer in the industry and stay informed on everything happening in import and export law, trade regulations, and so on through conference sessions at the show.
Each year, IFE brings together thousands of attendees, buyers, and sellers from across the entire supply chain. These include manufacturers, distributors & master distributors, and OEMs. VIP attendees at IFE are consistently included in Industrial Distribution’s Big 50 List and exhibitors are among the top international and domestic manufacturers, material suppliers, tooling and machinery providers and ancillary services.
Attendees to the show are encouraged to register early in order to take advantage of early-bird pricing at only $50. Pricing will increase to $75 after June 30, and the on-site fee will be $85.
To register, visit https://www.fastenershows.com/attendees/register-to-attend/. For more information on IFE, visit www.fastenershows.com.
About International Fastener Expo
The International Fastener Expo (IFE) is the largest and most diverse gathering of fastener and industrial professionals in North America. Founded in 1981 it serves all reaches of the supply chain, from manufacturer to distributor to OEMs, and features nearly 70 product categories. With over 850 vendors and more than 5,000 attendees from 30+ nations, the International Fastener Expo delivers industry‐leading content and facilitates vital industry connections at their annual three‐day show in Las Vegas, Nevada, the entertainment and trade show capital of North America. International Fastener Expo is owned and produced by Emerald. .
About Emerald Expositions
Emerald is a leader in building dynamic, market-driven business-to-business platforms that integrate live events with a broad array of industry insights, digital tools, and data-focused solutions to create uniquely rich experiences. As true partners, we at Emerald strive to build our customers’ businesses by creating opportunities that inspire, amaze, and deliver breakthrough results. With over 140 events each year, our teams are creators and connectors who are thoroughly immersed in the industries we serve and committed to supporting the communities in which we operate. For more information, please visit http://www.emeraldx.com
IFE Media Contact:
Karishma Lulla
[email protected]
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Distributors may avoid outsider disruption by being human, but only if they make concrete plans to work with customers where they live and work — in communities. A new mindset is required. Segmenting customers is about selling. Serving communities is about collaborating. Relationships are built on trust, and at its core, building trust is a very human endeavor. As distributors transform digitally, they risk losing touch with customers. A distributor’s innovation plan needs to include human-centric innovations, and community outreach is the most powerful place to start.
From NAW Blog:
2/12/2020
CONTACT INFORMATION:
From NAW Blog:
Today NAW released Episode 5: Gut Check: A Distribution Point of View on Disruption and Change to subscribers of the NAW Podcast Series: INNOVATE TO DOMINATE, sponsored by PROS.
In this episode, Mark Dancer, Author of NAW’s Innovate to Dominate: The 12th Edition in the Facing the Forces of Change Series, and Richard Blatcher of PROS interview Ian Heller, Founder and Chief Strategy Officer at Distribution Strategy Group. Among the many ideas and recommendations for the distribution industry that Ian offers, he argues that every distributor must have a strategy for virtual marketplaces, and that the industry may need to create its distribution-centric platform. Ian’s insights are essential for every distributor’s plans for surviving the COVID-19 crisis and emerging stronger than before.
A Caliper Talent Management Article:
How to Build a Better Hiring Plan
