Filtered by category: Leadership Clear Filter

How have your customers' behaviors changed since COVID-19?

From NAW

The COVID Effect on Purchasing

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Is Storytelling the Missing Link for Leveraging Distributor Data?

From NAW

Virtually every distributor I encounter understands that mastering data, analytics and artificial intelligence (AI) is essential if distributors are to survive and thrive in the digital age. However, very few leaders have a comprehensive game plan for turning their company into a data-driven business.

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The 3 Things an Effective Board of Directors Should Never Do

From NAW

In my last post for the NAW Blog Distributing Ideas, I talked about the importance of having an effective board structure as a foundational element of a sustainable competitive advantage, whether your business is public or private. It’s a rare thing, however, and a great one in a distribution company is an exception.

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3 Reasons to Invest in AI Now

There are a lot of reasons for distributors to adopt AI. As I explain in previous posts, the technology can help inside and outside sales reps sell more, transform customer service branches into revenue drivers and boost e-commerce performance by double-digit percentage points. At this point, the real question for distributors is not if they should adopt AI, but when. In this post, I’ll answer that question.  READ MORE

What is your strategy in this era of technology disruption and transformation?

There are a lot of reasons for distributors to adopt AI. As I explain in previous posts, the technology can help inside and outside sales reps sell more, transform customer service branches into revenue drivers and boost e-commerce performance by double-digit percentage points. At this point, the real question for distributors is not if they should adopt AI, but when. In this post, I’ll answer that question.  READ MORE

What is your strategy in this era of technology disruption and transformation?

From NAW

Leading technology companies are offering customers new ways of ordering — by voice or product image. In addition, leading distributors and retailers are using AI-enabled business intelligence to understand their customer needs better, and they are applying autonomous vehicles, including drones, for deliveries. How important is all of this technology capability to your customers?

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NAW Supports the INFORM Consumers Act

NAW Press Release:

Washington, DC (September 1, 2020) … Today the National Association of Wholesaler-Distributors (NAW) announces its support of the INFORM Consumers Act, legislation introduced by Senators Bill Cassidy (R-LA) and Dick Durbin (D-IL) which will require common-sense disclosures from third-party marketplace sellers who use online platforms like Amazon to sell products to American consumers. A companion bill has also been introduced in the House by Congresswoman Jan Schakowsky (D-IL).

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Are Your Managers Managing Your Culture?

A new article by Mark Dancer, NAW Institute for Distribution Excellence Fellow, is live in the NAW Blog: Distributing Ideas

Here is a preview.

I’ve learned from many distributor leaders that a company’s culture is determined not only by its values, but by the particular employee behaviors that are most aligned with achieving its ideals. A positive, well-managed culture will drive productivity, reinforce customer experiences and enable innovations. A negative culture, however, can kill strategic initiatives and demolish returns on investment. How your employees behave determines whether your business culture is a creative or destructive force for innovation.





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What is Innovate to Dominate

From NAW:

What is Innovate to Dominate? 

In these uncertain times when you are looking to strengthen your business in the second half of 2020 and beyond, we hope you’ll use these timely educational resources as your roadmap to create B2B innovation. NAW and PROS are partnering to provide these essential tools to help you on your digital transformation journey so you can get ahead of the increasingly disruptive and transformational forces around your business. Our goal with these resources is for you to not only see into the future of distribution, but to step into it with world-class, scalable solutions.

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CDP: The Three Letters You Need to Know

A new article by Benj Cohen, Entrepreneur of Artificial Intelligence Technology and Third-generation Distributor, is live in the NAW Blog: Distributing Ideas

Here is a preview.

As distributors look for new ways to connect with customers and boost profitability, they must consider all sorts of three-letter tools: ERPs (enterprise resource planning), CRMs (customer relationship management), MDMs (master data management), MRMs (marketing resource management), and so on. Unfortunately, many of these “solutions” end up causing more problems than they solve.

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3 Steps to Managing Market Shifts with Inventory Analytics

From NAW Blog:

A new article by Senthil Gunasekaran, Co-author of Seven Enduring NAW Institute Best Sellers, is live in the NAW Blog: Distributing Ideas

Here is a preview.

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The New Financial Normal May Well Be the Old Normal

The New Financial Normal May Well Be the Old Normal

NFDA Profit Improvement Report
Volume 29, No. 3

By Dr. Albert D. Bates

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How to Build a Foundation for Sustainable Competitive Advantage

From NAW blog:

A new article by J. Michael Marks, NAW Institute for Distribution Excellence Fellow, is live in the NAW Blog: Distributing Ideas:


Here is a preview.

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Distributors' Views on Technology Disruption and How to Respond

From NAW:

As part of NAW’s exciting new digital series of seven research reports and seven webinars titled, How Technology Will Transform Wholesale Distribution,” we urge you to register for our second webinar, “Distributors’ Views on Technology Disruption and How to Respond,” on Tuesday, August 18, at 2:00 p.m. Eastern, with speaker and author Ian Heller of Distribution Strategy Group.

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Are You Innovating with One Arm Tied Behind Your Back?

From NAW blog:

A new article by Mark Dancer, NAW Institute for Distribution Excellence Fellow, is live in the NAW Blog: Distributing Ideas


Here is a preview.

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What's Retail to Do About Customer Service During COVID-19?

What’s Retail to Do About Customer Service During COVID 19?
Wait, wait, wait … we mean all businesses!

Here are 5 steps to help every retailer ‘up’ their game on customer service and help their harried, hassled customers as well as their worn-down, tired help during tough and all the times.

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Increasing Sales with Personalization or Segmentation

From the NAW blog:

A new article by Benj Cohen, Entrepreneur of Artificial Intelligence Technology and Third-generation Distributor, is live in the NAW Blog: Distributing Ideas

Here is a preview.

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How Technology Will Transform Distribution Research Reports and Webinars

From NAW:

There is no time like the present to explore the future. And that is what the NAW Institute for Distribution Excellence, along with Ian Heller and Jonathan Bein of Distribution Strategy Group, are doing to help wholesaler-distributors plan for their future. Through a series of seven research reports and seven accompanying webinars, you’ll receive the intelligence you need to formulate new strategies and ensure that your company thrives through this era of technology transformation.  As a member of (put your association name or acronym here), you are welcome and encouraged to download these reports as they are released and participate in each accompanying webinar.  There is no charge for download or participation.

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How to Reinvigorate Your Pricing Strategy

From the NAW blog:

A new article by Pradip Krishnadevarajan, Co-author of Seven Perennial NAW Institute Best Sellers, is live in the NAW Blog: Distributing Ideas
 

Here is a preview.

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What is the Value of Being Local?

From NAW blog:

A new article by Mark Dancer is live in the NAW Blog: Distributing Ideas

 

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