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How to Improve Digital Sales During Coronavirus

From the NAW Blog

Coronavirus has thoroughly disrupted the sales processes for distributors. Not only have customer demands changed, but the process of selling has also been transformed. Social distancing has forced an accelerated digitization upon distributors. Suddenly, businesses that relied heavily on personal interactions and skilled outside sales reps are unarmed. Meanwhile, inside sales, customer service and e-commerce have become key channels. In this post, I’ll explain how distributors can accelerate the digitization of their sales channels to meet the demands of this new market.

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Don Nowak is NFDA's 2020 Fastener Professional of the Year

The National Fastener Distributors Association’s is pleased to announce the 2020 recipient of its Fastener Professional of the Year award is Don Nowak of Falcon Fastening Solutions (Charlotte, North Carolina).

The Fastener Professional of the Year award was created by NFDA to honor individuals and companies that make a substantial positive impact on people’s lives. The inaugural award in 2017 was presented to Robbie Gilchrist of Capital Marketing (High Point, North Carolina). In 2018 Jim Ruetz of AIS (Franksville, Wisconsin) was honored and in 2019 Kevin Queenin of Specialty Bolt & Screw, Inc. (Agawam, Massachusetts) received the award.

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How Will You Win by Being Human?

From the NAW Blog

“Technology is capable of doing great things. But it doesn’t want to do great things. It doesn’t want anything. That part takes all of us.” — Tim Cook, CEO, Apple

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Fastener Fair France Returns May 27-28, 2020

FASTENER FAIR FRANCE
THE SECOND EDITION SHOWCASING RECENT INDUSTRY INNOVATIONS AND TRENDS IS JUST AROUND THE CORNER

On 27 and 28 May 2020, industrial fastener and fixing professionals will converge on Fastener Fair France for a second edition packed full of innovations and trends. This international exhibition is the only one in France devoted to fastener and fixing technologies.

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How to Succeed in a Customer-Driven Digital Value Chain

From the NAW Blog

Are you ready to participate in a digital value chain driven by customer demands for the virtual ordering of products and services, which provides for instant transparency and ever-increasing benefits while at the same time lowering costs?

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Winning in a Post-Amazon World

From the NAW Blog

Many distributors think they need to look like Amazon to compete in today’s market. After all, more than 197 million people visit Amazon every month to shop the more than 12 million products available, according to BigCommerce. But just because Amazon is a household name doesn’t mean that distributors need to emulate its every move to be competitive in the digital distribution game.

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Kimball Midwest Recognized for Robust Training Programs

From Industrial Distribution Magazine

The MRO products distributor has been named to Training Magazine's list of 125 companies honored for employer-sponsored training and development.

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How Can You Enable the Future of Business for Customers? – Distributors in the Digital Era #73

From the NAW Blog

Distributors are in a strong position to enable the future of business for customers, and they can build on their reputation for customer service and support, including product advice, training and ad hoc recommendations for improving customer operations. But much more is needed. Distributors must have in-depth knowledge of the customer’s market dynamics and competitive challenges, and they must offer foresight about what the future holds. Commitment starts at the top, and leaders must establish new processes for working with customers and metrics that are about achieving customer success measured in terms that are relevant for customers. Successful distributors will build a culture that goes beyond responding to customer requests. They will suggest innovations, line up resources for execution and work to implement plans.

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Distributors Are Using Intent Data to Supercharge Sales

From the NAW Blog

Distributors need to collect data fast. If distributors can compile lots of data quickly, they’ll be able to provide AI-enhanced customer service and draw customers away from competitors. However, if distributors are slow to aggregate data, the competition (i.e. other distributors, or online-only players like Amazon) will claim their customers first.

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Industrial Supply at Sea? Fastener Supplier Launches Innovative Import Model

From Industrial Distribution Magazine

Launched Sept. 3, Earnest Machine-owned Zirks aims to slash lead times with an at-sea warehousing approach.

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2020 Sales Professional Training Camps

Don Buttrey's popular Sales Professional Training Camps return in 2020 with four sets of dates:

  • March 3-5
  • May 19-21
  • August 4-6
  • November 10-12

Click here for details and to register

EU Imposes Retaliatory Tariffs on Certain Fasteners

The World Trade Organization announced today the imposition of new tariffs on certain fastener products imported from the U.S. by European Union countries, effective June 22, 2018:

CN Code Description Additional Duty
73181410 Self-tapping screws, of iron or steel (other than stainless (excl. wood screws) 25%
73181491 Spaced-thread screws of iron or steel other than stainless 25%
73181499 Self-tapping screws of iron or steel other than stainless (excl. spaced-thread screws and wood screws) 25%
73181640 Blind rivet nuts of iron or steel other than stainless 25%
73181660 Self-locking nuts of iron or steel other than stainless 25%
73181692 Nuts of iron or steel other than stainless, with an inside diameter <= 12 mm (excl. blind rivet nuts and self-locking nuts) 25%
73181699 Nuts of iron or steel other than stainless, with an inside diameter >= 12 mm (excl. blind rivet nuts and self-locking nuts) 25%

 

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