Distributor Fastener Quality
The Basics and Beyond

A Free Webinar for NFDA Members

Thursday, April 9, 2026
2:00 PM (Eastern), 11:00 AM

Presented by:
Fastener Training Institute

Instructor:
Carmen Vertullo - Carver Engineering and Manufacturing

Quality expectations continue to rise—and fastener suppliers are feeling the pressure. This session cuts through the confusion around Quality Management Systems, compliance requirements, and customer expectations. Whether you have a mature QMS, are starting from scratch, or aren’t sure where you stand, you’ll gain practical guidance on avoiding common quality pitfalls, understanding today’s standards and programs, and aligning your internal teams and partners to consistently deliver quality, on time, and at the right cost.

In this webinar we will learn the basics and beyond on preventing quality problems and dealing with them efficiently and effectively when they occur.

• The Supplier QMS—whether you have one, want one, or aren’t sure what it is—and why it’s key to success
• How to get started when you have no quality system in place: the bare essentials
• The value of an integrated Quality Management System
• Do you really need a Quality Manager?
• Building or expanding qualified technical personnel
• How to avoid the most common quality disasters—even without a formal quality system
• What fastener suppliers are truly responsible for when it comes to quality
• The latest updates on ISO 9001 and AS9100
• Understanding PPAP, QSLM, QSLD, NACE, NQA-1, RCSC, and other fastener-specific quality programs
• Compliance essentials: RoHS, RoHS II, REACH, WEEE, DFARS, and other “alphabet soup” requirements
• Managing routine vs. serious quality complaints—and knowing the difference
• Interfacing with your customer’s quality system
• Interfacing with your manufacturer’s quality system
• Working with importers, suppliers, and others between you and the product manufacturer
• Safe secondary processing practices
• Internal quality processes: how sales, sourcing, purchasing, and quality work together to meet cost, quality, and lead-time goals
• The use—and misuse—of outside testing laboratories

Registration Information

• This event is for NFDA members only.
• There is no cost to attend, but registration is required.
• All attendees will be given a one-time use link to access the webinar.
• If others from your company want to attend, they need to be registered separately, unless all are viewing from the same computer.
• If you will be registering for more than 10 people, please contact Jamie Adams before registering online.
• Registration will close on Wednesday, April 8 at 5:00 PM (Pacific). 

NFDA Thanks Our Event Sponsors!

LindFast Solutions Group (NFDA Platinum Partner)
Brighton-Best International (NFDA Platinum Partner)
J.Lanfranco Fastener Systems Inc. (NFDA Silver Partner)
Rotor Clip Company (NFDA Silver Partner)
Würth Industry North America (NFDA Silver Partner)
Sems and Specials

• Company listing on NFDA email and social media broadcasts promoting the events
• Company listing on the program web page
• Company thanked during event announcements 

If you’d like to become a sponsor add to your registration or email Jamie Adams.